The Meals on Wheels (MOW) programs - both Western and Chinese - operate on weekdays, Monday through Friday.
PLEASE NOTE:
- There are no Meals on Wheels deliveries on Wednesday, July 1 (Canada Day).
- Our meal containers are ONLY microwave safe, please DO NOT put containers in the oven.
Dear Western and North Shore Meals on Wheels Clients,
Western and North Shore Meals on Wheels will be changing its meal provider to Blue Ivy House, effective Monday, June 1, 2026. This decision follows careful planning to ensure you continue receiving safe, nutritious, and reliable meals.
What’s Changing:
What’s Staying the Same:
If you would like to make any changes to your meal selections, please contact us before June 1, 2026. If we do not hear from you, your current order will be adjusted to best match our new menus.
Questions or Concerns?
If you have any questions or concerns, please reach out to our offices.
Western MOW: [email protected] | (604) 732-7638
North Shore MOW: [email protected] | (604) 922-3414
Thank you for being a valued part of our Meals on Wheels community. We appreciate your continued support and look forward to serving you with care!
Western and North Shore Meals on Wheels will be changing its meal provider to Blue Ivy House, effective Monday, June 1, 2026. This decision follows careful planning to ensure you continue receiving safe, nutritious, and reliable meals.
What’s Changing:
- Menus: Our menu offerings will be updated to provide a refreshed selection of meals. Clients are advised to review our new menus and inform us of any order changes before June 1st.
- Frozen Breakfasts: We will no longer be offering the daily rotating Frozen Breakfasts. Two of our Frozen Breakfasts will be offered exclusively on our Additional Frozen Entrée Menu as Frozen #9 (Pancakes, Scrambled Eggs, and Sausage) and Frozen #10 (Scrambled Eggs, Bacon, and Hash Browns).
- Desserts: We will no longer be offering desserts with our hot meals. Clients will receive a larger soup portion instead. This change follows careful consideration, allowing us to focus on our goal of providing high quality, nutritious meals for our clients.
- Sandwich Packs: Soup will now be provided with all sandwich packs instead of fruit.
- Cancellation Policy: We continue to require one full business day’s notice for all order cancellations, changes, or additions, with all requests submitted by 11:00am on the business day prior to delivery
What’s Staying the Same:
- Delivery times: There will be no change to our delivery hours. Meals will continue to be delivered between 10:30 AM and 1:00 PM.
- Cost: Our meal prices will remain the same, following the price change that occurred on May 1st, 2026. As a reminder, here are our updated prices:
- $10.95 per Hot Meal (includes soup)
- $8.75 per Frozen Meal and Frozen Breakfast
- $7.25 per Sandwich Pack (includes soup)
If you would like to make any changes to your meal selections, please contact us before June 1, 2026. If we do not hear from you, your current order will be adjusted to best match our new menus.
Questions or Concerns?
If you have any questions or concerns, please reach out to our offices.
Western MOW: [email protected] | (604) 732-7638
North Shore MOW: [email protected] | (604) 922-3414
Thank you for being a valued part of our Meals on Wheels community. We appreciate your continued support and look forward to serving you with care!
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Care BC's MOW program has served the community since 1967. The Western Meals on Wheels (WMOW) program delivers a variety of nutritious meals to seniors, caregivers, individuals with chronic or acute medical conditions, and/or people recovering from surgery, illness or injury across Vancouver and Richmond. Meals are delivered by dedicated volunteers Monday to Friday between 10:30am and 1:00pm. Our volunteers also provide a brief and informal wellness check on clients with each delivery. There is no meal service on Statutory holidays. Orders will not be automatically rescheduled, please reach out to us within one business day if you would like to reschedule a delivery.
If you, or someone you know, is interested in the service, please continue reading below for more information. You may also contact our Western Meals on Wheels Coordinator ([email protected] or 604-732-7638) with any questions or concerns. If you have any questions, please call the office: • Western MOW (Vancouver & Richmond): 604-732-7638 • Chinese MOW (Vancouver & Richmond): 604-733-6615 • North Shore MOW: 604-922-341 |
Western Meals on Wheels (WMOW) Menus
Our Western MOW program offers a variety of choices to ensure we can provide meals everyone will enjoy. Menus follow a 4-week rotation to provide variety to our clients. There are two meal-type options available: Regular (which includes red-meat options) or Non - Red Meat, in addition to Frozen Entrées. Sandwich Packs are available as an add-on to any meal order.
Guidelines
Client responsibilities:
Payment Methods:
Invoices are mailed to clients or to a third party at the beginning of each month for the previous month's meals. You may submit payment for deliveries:
Please note - charges will appear on your credit card statement as "Health Home Care Soc BC” (not "Meals on Wheels").
Other notes:
Heating Instructions for frozen meals:
Statutory holidays:
There is no meal delivery available on the following Statutory Holidays*. Please be sure to order yourself sufficient meals in advance!
January – New Year’s Day
February - Family Day
March/April – Good Friday
May – Victoria Day
July – Canada Day
August – BC Day
September – Labour Day
September - National Day for Truth and Reconciliation
October – Thanksgiving Day
November – Remembrance Day
December – Christmas Day & Boxing Day (except when Christmas Day and Boxing Day create a 4-day weekend. In that case, meals will be delivered on Boxing Day)
*Refer to your calendar for dates.
- A minimum order of 5 meals is required upon starting the program
- Be home to receive your delivery between 10:30 am and 1:00 pm. For the safety of the clients, volunteers cannot leave meals outside your door if you are not at home.
- Give notice of intent to cancel a meal one business day before the delivery.
- Clients are responsible for any meals that are not cancelled in sufficient time. If the client is away during the delivery window and we are unable to deliver, they will still be charged.
Payment Methods:
Invoices are mailed to clients or to a third party at the beginning of each month for the previous month's meals. You may submit payment for deliveries:
- By cheque (payable to "Health and Home Care Society of BC")
- By money order
- By credit card (Visa or Mastercard)
- E-transfer to [email protected] (Please include the Client's name in the subject)
- In person at our office (exact payment only please - no change provided)
Please note - charges will appear on your credit card statement as "Health Home Care Soc BC” (not "Meals on Wheels").
Other notes:
- If you plan to eat your hot meal later in the day, please put it in the refrigerator right away.
- Our meal trays are now recyclable; you may dispose of them with your other household recycling.
Heating Instructions for frozen meals:
- Remove the lid before heating. Microwave on high for approximately 5-7 minutes, stopping to stir every 2-3 minutes until the meal is steaming hot and reaches 165°F (74°C).
- Re-heating instructions are meant to be general guidelines only , please be advised that heating times may vary depending on the wattage and performance of your microwave.
- If frozen meal is thawed first, decrease time by at least half.
- DO NOT re-freeze thawed meals.
Statutory holidays:
There is no meal delivery available on the following Statutory Holidays*. Please be sure to order yourself sufficient meals in advance!
January – New Year’s Day
February - Family Day
March/April – Good Friday
May – Victoria Day
July – Canada Day
August – BC Day
September – Labour Day
September - National Day for Truth and Reconciliation
October – Thanksgiving Day
November – Remembrance Day
December – Christmas Day & Boxing Day (except when Christmas Day and Boxing Day create a 4-day weekend. In that case, meals will be delivered on Boxing Day)
*Refer to your calendar for dates.
Sign Up for Meals on Wheels
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To sign up for Western Meals on Wheels, please fill out and submit our Meal Service Application Form. You can contact our Coordinator ([email protected] or 604-732-7638) with any questions or concerns. Our coordinator can mail you a copy of the application form to fill out if you can’t access or print the electronic PDF. |
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