Resources for Volunteers

In September 2019, we hosted a volunteer appreciation event at the City Centre Community Centre in Richmond to thank our volunteers who support Western and Chinese Meals on Wheels programs! We could not provide Meals on Wheels without help from our volunteers!
 
We also launched reward program for any volunteers who help us recruit new members to join our team. There’s still time to refer new volunteers AND earn a $30 gift card. Any current Care BC volunteer who refers a friend to join our team is eligible – the new volunteer must complete 10 routes before March 31st 2020. Gift cards will be distributed in the spring of 2020 (date to be announced). Remember to inform the office when you refer a new volunteer candidate (so we’ll know who referred each new applicant).
 
Thanks again for all your support AND for helping us grow our volunteer team!
Thank you also to the CMOW Volunteer Advisory Committee who helped organize the event!
卑斯護理會(Care BC)擁有大約400名長期及短期義工幫助每天差不多500份送餐服務。去年我們共送出126,000 份餐食予獨居長者及有需要人仕。沒有義工的參與，我們無法完成我們對社區慈善服務的使命！

為感謝各送餐義工及推廣義工招募工作，我們舉辦「推薦獎賞計劃」，成功介紹你朋友加入義工團隊，並服務送餐10次或以上(必須2020年3月底前完成) ，推薦者便可獲得$30購物優惠券！如有任何問題，請致電 (604)733-6615聯絡 Abby 或 Kate

再次感謝您的支持並幫助我們推廣招募義工活動！

Changes to Volunteer Mileage Reimbursement

May 2019 - we're making changes to our reimbursement policy - please see the linked memos, at right. The updated forms are available below.

National Volunteer Week 2019
The Volunteer Factor : “Lifting Communities!”

Thank you to all our volunteers who were able to attend this year’s volunteer appreciation event! We have also posted these photos in our "Events" section (by clicking the Events tab itself). If you would like a high-resolution digital copy of your photo, please contact Kevin at yipk@carebc.ca.

And thank you again to ALL our volunteers – we couldn’t operate our charitable programs without your help!

Volunteer Policies and Procedures

​All volunteers of the Health and Home Care Society of BC (Care BC) should be aware of policies and procedures created to ensure the volunteer experience is mutually beneficial to both Care BC and the people who devote their time to our cause. Please see below for our various volunteer policies. Feel free to e-mail or call 604-733-9177 ext.107 if you have any questions or concerns about these policies.

Equality and Diversity Policy and Procedure
Concerns Complaints Procedure
Dismissal Policy and Procedure

Meals on Wheels (MOW)
Client Who Has Fallen, Requiring Medical Assistance Policy and Procedure
Car Sharing Partnership Policy and Procedure (see also MOW Carsharing Waiver)
Dress Code Policy - Meals on Wheels
Safe Working Conditions Policy and Procedure - Meals on Wheels
Reimbursement Policy and Procedure - Meals on Wheels (see also "Volunteer Reimbursement Form(s)" under Quick Links)

Quick Links:
Volunteer Reimbursement Form - English (updated May 2019)
Volunteer Reimbursement Form - Chinese (updated May 2019)
Meals on Wheels - Depot Locations
Family Respite Centre (FRC)
Dress Code Policy - Family Respite Centre
Safe Working Conditions Policy and Procedure - Family Respite Centre

Volunteer Newsletters

Read the latest edition of the Volunteer Newsletters below.

​Influenza Control Policy

To protect our vulnerable patients, residents and clients from influenza our volunteers will be required to either get the influenza vaccine or wear a mask by the first week of December.

The Ministry of Health has created a Frequently Asked Questions (FAQ) document about the Influenza Control Program specifically for volunteers, which can be accessed here.

If you have had the flu shot please advise via e-mail or call 604-733-9177 ext.107.

Our clients say 'Thanks!'

​From time to time we receive notes from our grateful clients. Please see below for some of their thoughtful messages. And remember that Care BC thanks you too for all you do!
We had the opportunity to discuss the Meals on Wheels service in the Vancouver Sun, detailing the quality of the meals provided, the volunteer support for the program, and input from a Meals on Wheels client. Special thanks to the volunteers at the kitchen when we arrived to take photos!