Resources for Volunteers

Changes to Volunteer Mileage Reimbursement

May 2019 - we're making changes to our reimbursement policy - please see the linked memos, at right. The updated forms are available below.

National Volunteer Week 2019
The Volunteer Factor : “Lifting Communities!”

Thank you to all our volunteers who were able to attend this year’s volunteer appreciation event! We have also posted these photos in our "Events" section (by clicking the Events tab itself). If you would like a high-resolution digital copy of your photo, please contact Kevin at yipk@carebc.ca.

And thank you again to ALL our volunteers – we couldn’t operate our charitable programs without your help!

Volunteer Policies and Procedures

​All volunteers of the Health and Home Care Society of BC (Care BC) should be aware of policies and procedures created to ensure the volunteer experience is mutually beneficial to both Care BC and the people who devote their time to our cause. Please see below for our various volunteer policies. Feel free to e-mail or call 604-733-9177 ext.107 if you have any questions or concerns about these policies.

Equality and Diversity Policy and Procedure
Concerns Complaints Procedure
Dismissal Policy and Procedure

Meals on Wheels (MOW)
Client Who Has Fallen, Requiring Medical Assistance Policy and Procedure
Car Sharing Partnership Policy and Procedure (see also MOW Carsharing Waiver)
Dress Code Policy - Meals on Wheels
Safe Working Conditions Policy and Procedure - Meals on Wheels
Reimbursement Policy and Procedure - Meals on Wheels (see also "Volunteer Reimbursement Form(s)" under Quick Links)

Quick Links:
Volunteer Reimbursement Form - English (updated May 2019)
Volunteer Reimbursement Form - Chinese (updated May 2019)
Meals on Wheels - Depot Locations
Family Respite Centre (FRC)
Dress Code Policy - Family Respite Centre
Safe Working Conditions Policy and Procedure - Family Respite Centre

Volunteer Newsletters

Read the latest edition of the Volunteer Newsletters below.

​Influenza Control Policy

To protect our vulnerable patients, residents and clients from influenza our volunteers will be required to either get the influenza vaccine or wear a mask by the first week of December.

The Ministry of Health has created a Frequently Asked Questions (FAQ) document about the Influenza Control Program specifically for volunteers, which can be accessed here.

If you have had the flu shot please advise via e-mail or call 604-733-9177 ext.107.

Our clients say 'Thanks!'

​From time to time we receive notes from our grateful clients. Please see below for some of their thoughtful messages. And remember that Care BC thanks you too for all you do!
We had the opportunity to discuss the Meals on Wheels service in the Vancouver Sun, detailing the quality of the meals provided, the volunteer support for the program, and input from a Meals on Wheels client. Special thanks to the volunteers at the kitchen when we arrived to take photos!